Privacy Statement

Key Definitions

This section defines critical terms used throughout our privacy statement to aid your understanding.

Personal data refers to any information that can identify an individual, such as name, contact information, or other identifiers collected by Ailernium.

Processing involves any operation performed on personal data including collection, storage, use, disclosure, and deletion.

User means any individual who accesses or interacts with the Ailernium platform or services provided by Ailernium.

Service refers to the educational platform and related products provided by Ailernium facilitating practical AI learning for business use.

Cookies are small files placed on your device to enhance user experience, track usage, and support platform functionality.

Purposes of Data Processing

Ailernium processes personal data to fulfill legitimate operational needs and enhance educational service delivery:

• Providing and managing user accounts and access to AI learning modules
• Customizing learning pathways and content based on user preferences and interactions
• Handling payments, subscriptions, and billing activities
• Maintaining communication with users including updates, support, and feedback requests
• Ensuring platform security and fraud prevention
• Complying with legal and regulatory obligations
• Conducting data analysis to improve platform features and services
• Marketing activities including promotions related to AI education products

Legal Bases for Data Processing

Ailernium processes personal data based on the following legal grounds respecting user rights and regulatory mandates:

• Consent provided by users for specific data processing activities
• Performance of a contract between Ailernium and the user
• Compliance with legal obligations applicable to Ailernium
• Legitimate interests pursued by Ailernium in operating and improving its services

Compliance with Data Protection Regulations

Though based in Singapore, Ailernium aligns with global data protection principles to respect user privacy rights.

• Right to access personal data held by Ailernium
• Right to correct inaccurate or incomplete personal data
• Right to request erasure of personal data under certain circumstances
• Right to restrict or object to processing activities
• Right to data portability for data submitted by users
• Right to withdraw consent at any time without affecting lawful processing prior to withdrawal

Cookies and Tracking Technologies

Cookies help us provide a seamless user experience by remembering preferences and measuring usage.

We use session cookies, persistent cookies, and third-party cookies to support essential functions and analytics.

Cookies are categorized as necessary, performance, functionality, and marketing to serve different purposes.

Users can manage cookie preferences through browser settings or platform tools to control data collection.

For detailed information on cookie usage, please visit our Cookie Policy page at ailernium.link.

Data Sharing and Disclosure

Ailernium shares personal data only with authorized entities under strict confidentiality agreements.

• Trusted third-party service providers assisting in platform operation and data processing
• Payment processors handling billing and transactions securely
• Legal authorities when required by law or to protect legal rights
• Partners or affiliates under strict data protection obligations
• Analytical services and marketing providers with user consent
• No sale or rental of personal data to third parties

International Data Transfers

Personal data may be transferred to servers or partners located outside Singapore where necessary for service provision.

Such transfers are conducted with appropriate safeguards including contractual data protection clauses and compliance with relevant laws.

Data Retention Policy

Ailernium retains personal data only for as long as required to fulfill the purposes outlined or comply with legal obligations.

User account information is retained during active service use and for a period thereafter as needed for administrative purposes.

Communications and support correspondence are kept for a reasonable timeframe to manage inquiries and improve support.

System logs and analytics data are retained according to operational and security requirements.

Upon request or after expiration of retention periods, personal data is securely deleted or anonymized.

Data Security Measures

We implement comprehensive technical and organizational controls designed to protect your personal data against unauthorized access, alteration, or loss.

• Secure encryption methods for data storage and transmission
• Regular security audits and vulnerability assessments
• Restricted access protocols ensuring data is only accessible to authorized personnel

User Rights Regarding Personal Data

Users have the following rights which can be exercised by contacting Ailernium through designated channels:

• Access your personal data stored by Ailernium
• Request correction or update of inaccurate information
• Request deletion or withdrawal of consent where applicable
• Object to certain data processing activities
• Request data portability to receive data in a structured format
• Withdraw previously given consent without affecting past processing
• File complaints regarding data protection concerns
• You have the right to withdraw your consent to data processing at any time, subject to legal and contractual restrictions.

Your Data Rights Requests

At Ailernium, you may submit a request to access, correct, or delete your personal data, or to restrict its processing. We take these requests seriously and handle them promptly in accordance with applicable law.

[email protected]

We aim to respond to your data rights requests within 30 calendar days from receipt.